ChatPort - CANNOT RETRIEVE BY SEARCH TERMS

[clarkbohs]

When I search for it using its name "chatport" it is retrieved.

But, none of the search terms retrieve it: accessibility, image, Gemini, Chatbot, AI, describe, Conversation.

Extension Name: ChatPort

Product ID: cb5ccab3-0a32-4fbf-8a76-1c36ed379630

CRX ID: ffboaildfdeogmpjkljaofhklcmnplgk

p.s. This exact issue happened with my WebShare extension and it took you MONTHS to fix it.

The difference in this case is that when WebShare was published, it could be retrieved by its name. In ChatPort's case, I couldn't even do that until I submitted a ticket.

2 for 2+ ☹️

--Clark

[Rahul-Bauri]

Hi clarkbohs, I have shared this issue with the relevant team for further investigation and to help identify a resolution. I'll keep you updated as soon as I receive any updates from them. Thank you for your continued patience and understanding.

[Rahul-Bauri]

Hi clarkbohs

The extension can now be successfully found when searching with its full name, as expected. Please verify this on your end as well.
Since the issue appears to be resolved, I will be closing this case. Thank you for your patience and assistance throughout the investigation.