URGENT: 199 TAO stuck as Root Stake after transfer to exchange deposit address

[Micheleem123]

Hi, I urgently need help recovering 199 TAO.

I accidentally used a staking/unstaking action in the TAO.com wallet while trying to send 199 TAO to my Bitvavo deposit address.

The 199 TAO disappeared from my wallet and now appear on-chain as Root Stake / SN0. I cannot access or unstake them myself.

Does anyone know exactly how this can be unstaked/recovered, and who controls the key/address needed to do it?

Any technical help would be greatly appreciated.

I can provide the transaction hash and addresses if needed.

[mcjkula]

That's not really the place for it, you would be better off on Discord. But if you have staked them on root, then you should be able to just unstake them. Why exactly can't you access/unstake them yourself? @Micheleem123

[Micheleem123]

I accidentally used transfer_stake instead of a normal TAO transfer. The destination coldkey was my Bitvavo TAO deposit address, so the 199.002 TAO Root stake now appears to be owned by that destination coldkey rather than my original wallet. That’s why I can no longer unstake it myself.

Tx hash: 0x60f70e8037018b804be26ee3150d6d0cd8d744186320c7acdcc2e7f2ceadd641

Am I understanding this correctly, and is there any way to recover it other than through Bitvavo?

[mcjkula]

I see, you transferred it. I don't think so, if you transferred your stake to that coldkey, then the only people that could help you would be Bitvavo (as nobody else could have access to their coldkey).