diff --git a/accounts-billing/post-paid-billing.mdx b/accounts-billing/post-paid-billing.mdx new file mode 100644 index 000000000..ac8d0f14a --- /dev/null +++ b/accounts-billing/post-paid-billing.mdx @@ -0,0 +1,70 @@ +--- +title: "Post-paid billing" +sidebarTitle: "Post-paid billing" +description: "Learn how Runpod's enterprise post-paid billing works: usage is metered and invoiced in arrears at your contracted rates, with a different console experience." +tag: "Beta" +--- + +Post-paid billing is Runpod's enterprise billing model. Instead of maintaining a prepaid credit balance, you're billed under a custom enterprise contract at your contracted rates. Your usage is metered throughout the month and invoiced in arrears (billed after usage occurs). + + + Post-paid billing is available to enterprise customers only. To convert your account or discuss enterprise pricing, contact your Runpod account manager. + + +## How it works + +Runpod bills post-paid accounts through the following process: + +1. Runpod's billing system meters your resource usage continuously. +2. At the end of each billing period, Runpod generates an invoice at your contracted rates. +3. Your account manager sends the invoice to your accounts payable team. +4. Payment is handled externally per your contract terms. + +## What changes in the console + +Post-paid accounts have a different console experience from prepaid accounts: + +| Feature | Prepaid | Post-paid | +|---|---|---| +| **Account → Billing** | Visible: shows balance, transactions, and payment methods | Hidden entirely | +| **Balance** | Positive credit balance | Not displayed | +| **Payment methods** | Add/remove credit cards | Not available | +| **Credit codes** | Can redeem | Not available | +| **Autopay** | Available | Disabled | +| **Savings plans** | Visible | Hidden | +| **Cost centers** | Available | Primary billing surface | + + + Standard prepaid behaviors do not apply to post-paid accounts: + + - Pods stopping at \$0. + - Low-balance alerts. + - Autopay reloads. + + If the [billing overview page](/accounts-billing/billing) refers to any of these, they are not relevant to your account. + + +## What gets billed + +Post-paid accounts are organizations. Organizations use Secure Cloud, so Community Cloud usage does not appear on enterprise invoices. + +| Resource | Billing dimension | +|---|---| +| **GPU Pods** | Priced per GPU type. GPU and CPU time are billed while the Pod is running. Storage continues to be billed while the Pod is stopped. | +| **CPU Pods** | Billed while running. Storage continues to be billed while stopped. | +| **Serverless** | Flex workers and active workers, priced per GPU per second. | +| **Instant Clusters** | Priced per GPU type. | +| **Public Endpoints** | Priced per request, passed through at standard public endpoint rates. Contracted rates do not apply. | +| **Storage** | Container disk, volume disk, network volume. | + +## Cost centers + +Cost centers are the primary billing surface for post-paid accounts. Use cost center labels to attribute spend across teams, projects, or departments. View spend breakdowns by cost center in **Billing Explorer**. + +Only users with the admin or billing role can access **Billing Explorer**, where they can view usage across all organization members. + +See [Cost centers](/accounts-billing/cost-centers) for setup instructions. + +## Invoicing + +Your Runpod account manager handles invoices and sends them to your accounts payable team externally. Invoices are not accessible inside the Runpod console. For invoice questions, billing disputes, or changes to your contract, contact your account manager directly. diff --git a/docs.json b/docs.json index f01e4fd7a..31bdfff9c 100644 --- a/docs.json +++ b/docs.json @@ -283,6 +283,7 @@ "accounts-billing/cost-centers", "accounts-billing/referrals", "accounts-billing/manage-payment-cards", + "accounts-billing/post-paid-billing", "accounts-billing/sales-tax", "accounts-billing/add-tax-id" ]