Hello MiniMax Support,
I am writing to request a refund for a subscription renewal that I did not authorize.
Account details:
Luciano
UID: 514265761686659074
Charge date: 08/09/2026
Service: MiniMax Audio - Monthly Subscription
What happened: I subscribed to your monthly plan about a month ago and used the service during that period; it worked properly, and I have no complaints about it. However, I did not request or authorize the automatic renewal that was charged to my account this morning. I no longer need the service and would like to request a full refund for this renewal charge.
I would appreciate it if you could confirm the refund and also confirm that the subscription has been cancelled so that I am not billed again in the next cycle.
Thank you for your time.
Hello MiniMax Support,
I am writing to request a refund for a subscription renewal that I did not authorize.
Account details:
Luciano
UID: 514265761686659074
Charge date: 08/09/2026
Service: MiniMax Audio - Monthly Subscription
What happened: I subscribed to your monthly plan about a month ago and used the service during that period; it worked properly, and I have no complaints about it. However, I did not request or authorize the automatic renewal that was charged to my account this morning. I no longer need the service and would like to request a full refund for this renewal charge.
I would appreciate it if you could confirm the refund and also confirm that the subscription has been cancelled so that I am not billed again in the next cycle.
Thank you for your time.