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Events ingested then disappearing, 15h gap in query results #648

Description

@aitbelarbi

I'm having an issue while using TelemetryDeck Dashboard.

Location: https://dashboard.telemetrydeck.com/o/B18A0DC3-D15B-4F11-992E-DC43BC2433E6/settings/namespace

Please describe the issue

Since around 02:00 UTC today, 8 September 2026, my app has recorded almost nothing, and I have watched events appear in the dashboard and then vanish.

What I measure:

  • Last ingested event: 2026-09-08 around 02:00 UTC. It is now 17:00 UTC, so a 15 hour gap with nothing.
  • Querying the full day returns 2 distinct users and 21 events in total.
  • The previous day, 2026-09-07, returned around 27 distinct users with events spread across 17 different hourly buckets.

This is not a plausible usage pattern for this app. A quiet day looks like 15 installs instead of 25, not zero for fifteen hours straight.

Setup: iOS app, SwiftSDK 2.14.1, App Store build. Nothing changed on my side, there was no release today, and the exact same build was ingesting normally yesterday. My Android app shows the same drop today, which points away from a client issue.

I can share the app ID and the exact queries privately if that helps.

Activity

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